Agnos assisted the client in offering its healthcare providers a comprehensive platform where hardware and software are perfectly aligned to make their practice more profitable, modern, and efficient.
Chronic conditions are one of the leading causes of death and disability in the United States. Many of these conditions, especially when mismanaged, can lead to painful symptoms.
Often, the biggest challenge that doctors face is getting patients with chronic conditions to come to the doctor’s office for treatment of these diseases but also for the treatment of related conditions.
These conditions if left untreated can result in extreme pain and suffering for the patient and can result in emergency room visits or hospital admissions/readmissions which drive up the cost of healthcare and may lead to worse healthcare outcomes or lower quality of life. These conditions if left untreated can also lead to death which is the ultimate price to pay for a medical condition which is treatable.
Providers, especially Primary Care Physicians, struggle with how to bring care to patients who need it the most on a timely basis. Doctors struggle with how to bring Technology-enabled specialized healthcare services to patients wherever they reside rather than having the patients come to the Doctor’s office. Doctors struggle with helping patients heal quickly when the patient’s condition requires daily or even weekly care because again this requires multiple visits per day or week to the doctor’s office.
Our client created a system for users including patients and healthcare professionals, clinics, practitioners, primary care physicians, patient care coordinators, and referral providers to address the obstacles faced by healthcare workers, but there were problems with the system as follows:
Agnos deployed its expertise in healthcare technology and business process optimization to help the client bring together providers, patients, and insurance companies in bringing the Clinic to the Patient. The system that Agnos helped build manages all the elements of bringing the clinic to the patient such as managing the Patient Intake, Healthcare Insurance Eligibility Checks, Healthcare Insurance Authorization for Treatment, Appointment Setting, Patient Care Coordination, Caregiver Training and Deployment for Home Visit, Telehealth/Caregiver Home Visit, Encounter Notes, Patient Experience Feedback, Healthcare Insurance Claims Submission, Remote Monitoring, Artificial Intelligence, Machine Learning, Patient Self-Services and Portal, and Automated Follow-up until the Health Outcome was accomplished.
Agnos worked with their client to build a state of the art system that reduced from 2 weeks to 2 days the time from Physician Referral to 1st Treatment. This included the following solution definition:
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